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Terms and Conditions

Pricing
• NATIONAL PHOTOGRAPHY prices and offers include GST (excluding gift vouchers).
• All prices are correct at the time of online publication.
• Prices are subject to change without notice. Online pricing may differ from other prices.
• All items are promoted in good faith to be available at the time of ordering.
• Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.
• We reserve the right to correct any publishing errors.

Returns, Refunds & Exchanges on Physical Products
If your prints have been damaged in transit by Australia Post or Couriers please return the damaged prints to us in the original wrapping - we will replace them ASAP at no charge to you.

No Returns Policy for Digital Downloads
Due to the nature of our digital products such as download-to-own content, we have a strict NO RETURN policy for our digital products. No digital product shall be able to be returned for a like item or for a cash refund.

Order Processing and Dispatch
Due to the high volume of images involved, orders will normally be processed and posted within 15 working days. Orders requiring Block Mounting DVD's or other specialist finishes will take longer

Delivery Delays
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

Customer Service
If you are experiencing difficulties with ordering, please contact us using the online email info@nationalphotography.com.au.

Online Payment Method
NATIONAL PHOTOGRAPHY accept payment via Credit Card, Paypal, Bank Cheque and Money Order.

Delivery
You have the option to have your order delivered by Express Post, Courier and regular Australia Post services. Please email us at info@nationalphotography.com.aufor a quote for overseas destinations.

Intellectual Property
Images captured by NATIONAL PHOTOGRAPHY are protected by copyright and other intellectual property laws, except as expressly permitted by these terms and conditions and as permitted by law. All other rights are reserved to NATIONAL PHOTOGRAPHY, and images may not be used in any other way. The images contain valuable intellectual property including trademarks of NATIONAL PHOTOGRAPHY and other parties.

Digital Download Policy
NATIONAL PHOTOGRAPHY offers download-to-own photographs which you are entitled to purchase and view provided that you agree to these Terms and Conditions before making your purchase. This NATIONAL PHOTOGRAPHY content is offered for your personal private and domestic use only. You may not re-sell, distribute, transfer or sub-license any right or license in the NATIONAL PHOTOGRAPHY content, or send or copy the NATIONAL PHOTOGRAPHY content to any third party, or use the NATIONAL PHOTOGRAPHY content in any manner other than for your own private viewing. Please note that to download and view NATIONAL PHOTOGRAPHY content you will need sufficient technical equipment, connectivity and bandwidth. Before purchasing NATIONAL PHOTOGRAPHY content we recommend, and you are responsible for, ensuring you have the equipment, connectivity and bandwidth to download and view the NATIONAL PHOTOGRAPHY content properly. You can e-mail us at info@nationalphotography.com.au if you are unsure of the requirements to download NATIONAL PHOTOGRAPHY content successfully. You are solely responsible for retaining your permanent copy of the NATIONAL PHOTOGRAPHY content. If the NATIONAL PHOTOGRAPHY content you purchase does not download and/or play correctly, please contact us at info@nationalphotography.com.au. Once you have successfully downloaded a copy of NATIONAL PHOTOGRAPHY content we cannot replace it in the event that you are unable to open it or if you lose or delete your NATIONAL PHOTOGRAPHY content, the file becomes damaged or corrupted, or your computer crashes or is lost, damaged or stolen. Downloads of purchased images can be accessed as soon as payment has been confirmed. To download your item(s), click the download link next to the item name.

Collection of Personal Information
NATIONAL PHOTOGRAPHY is committed to the protection of personal information. NATIONAL PHOTOGRAPHY understands that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided. Some information is automatically collected whenever anybody accesses this website. Additional information may be voluntarily supplied through on-line forms and e-mail for specific service delivery purposes. NATIONAL PHOTOGRAPHY will only use such information collected for the purpose for which it was supplied and such information will not be disclosed to any third party unless required by law. When you visit this website our Internet Service Provider's standard web logs record anonymous information for statistical purposes only, including: date and time of your visit to the site, pages you accessed, type of browser you are using, referring site and Internet address of the server accessing our site.

Credit Card Security
Our website uses a secure 128-bit encrypted connection. All your credit-card details are sent directly to the Bank, and are not kept by NATIONAL PHOTOGRAPHY.
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